Rentex has been around since 1980. It’s one of the business’s biggest and most trusted audio, visual, and computer rentals. The business is transforming for the better after implementing a technologically advanced inventory system.

The RFID system means quicker turnarounds, better quality control, more accuracy, and a thorough return process. Imagine a 3-day, multi-room convention where the AV rental lacks equipment elements. What a nightmare. These large orders have many components involved.

The inventory system doesn’t track a single item and straightforward order. “We track a wireless mic kit with a base shoot, antenna, wireless windscreen,” said Vice President of Marketing and Strategic Accounts, Janné Mummert. Large AV rentals require robust processes. “It does take a lot of room for human error out of the equation,” said Mummert.

Human error will be avoided, like finding out a mic kit doesn’t have the fitted boom in return but not realizing it until the order needs to go to its next renter. “It’s one thing to be able to identify larger assets, but it’s another thing to make sure that it works,” said the Director of Process Design & Improvement, Bryon Huber. Huber understands the client’s needs intimately and spent 17 years working client side. The immediate, real-time feedback lets Rentex focus on checking that the equipment works as it should.

According to Retail News Asia, improved inventory processes “provide much more flexible, scalable, and dynamic storage solutions in a wider range of supply chain facilities.” Huber explained the process in detail, “we can take an entire truck, a 53’ trailer that’s backed up to our dock, and we can scan the entire contents with about 95% efficiency, within about 2 minutes, which is unreal. Using our directional scanners, we’re able to bounce that radio frequency off the walls of the truck. It’s like a chirp. We send a little signal that says, ‘hey, who’s here?’ and those codes respond to the gun and say, ‘we’re here.’”

According to Supply & Demand Chain Executive, “Today’s customers expect the same visibility and transparency in their business-to-business (B2B) transactions as they experience in their personal transactions.” RFID prepares every account manager with the latest information available. The system will positively impact each rental.

Looking for a partner to support your next event? Rentex would love to speak with you!

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